Facilities and operations
In facilities and operations, inspection dates are often still kept in spreadsheets. That works as long as the person is there who knows which machine needs inspecting when, and which column it's in. nexxcite turns that knowledge into plans that create work orders automatically.
What matters
Today and tomorrow
The spreadsheet works because one person maintains it. If that person is away, the knowledge is missing too.
The deadlines for every asset, vehicle and room are recorded, and the platform sends reminders in good time.
Typical processes
Breakdown work orders and recurring maintenance on the same asset base: assets with location, manufacturer, contract and history, service plans with intervals and automatic work-order generation, feedback with time, parts and findings.
Book rooms, desks, equipment and vehicles, with clash detection, recurring bookings and approval where needed.
Vehicles with inspection, service and insurance dates, licence checks and damage handling.
Risk assessments, safety briefings and walk-throughs with reliable records.
A simple report, captured quickly, so that a near miss doesn't turn into an accident next time.
External service providers on the work order, with schedule, documentation and feedback.
The common thread
Almost everything in this area revolves around deadlines that repeat: an inspection every twelve months, a service every 500 operating hours, a safety briefing every year, a licence check every six months.
Spreadsheets are poorly suited to this because they don't send reminders. Calendars lack the link to the asset. And a maintenance plan doesn't fit into a ticketing tool, because it isn't a ticket itself but creates tickets.
In nexxcite, the plan is stored directly on the asset. It creates work orders, sends reminders before the due date and escalates according to your rules if a deadline passes.
In depth · machine fault
A fault on the production floor, reported by the shift supervisor from a phone. Owners and deadlines are examples.
The shift supervisor opens the fault report in the browser, picks the asset and attaches a photo. There's no need for a phone call that someone has to write down.
The order goes to maintenance with the manufacturer, service contract, last service and every previous fault. Whoever opens it knows straight away what they're dealing with.
Spare parts and the manufacturer's service visit are planned on the work order. If something has to be ordered, the request goes into the purchasing process.
Time, parts used and findings are reported on site. This keeps the asset's history complete for everyone who works on it later.
If faults pile up on one asset, the report shows it. You adjust the service interval yourself, in a draft and with approval.
AI in facilities and operations
When setting up: your forklifts need an annual inspection and a service every 500 operating hours, and overdue inspections go to the site manager. Engineering sets up this plan in the editor. If you wish, the assistant takes over the implementation from a description like this and sets up the object, service plan, work-order form, reminders and escalation as a draft. Engineering reviews and approves.
Day to day: the assistant answers questions such as “Which inspections are due at the North site in the next 30 days?” or “Which machines had more than three faults this quarter?” with the relevant list. It summarises fault histories and answers questions from operating manuals and inspection rules that you provide as knowledge.
As everywhere on the platform, it works with the permissions of the person asking and through your own access keys.
In depth · fleet
From company car to van, every vehicle comes with dates, people and costs.
The vehicle is assigned to a person and a cost centre. Inspection, service and insurance dates are stored on the vehicle rather than in a separate calendar.
Every six months a check task is created, and the evidence is recorded on the case. If it stays open, reminders and escalation follow.
The driver reports the damage from a phone, photos included. Handling, garage and insurance continue as a workflow.
Costs for servicing, damage and appointments are collected on the vehicle. Nobody has to compile the report by hand.
Your own workspace
On nexxcite, facilities and operations is a workspace of its own: navigation built around assets, work orders, plans and bookings, a home page with due inspections and open faults, its own colour scheme and an assistant that knows only your assets and regulations.
Someone who only reports sees the report form and their own reports. Someone who books rooms sees the booking calendar. Every role sees exactly its own part, with its own navigation and home page.
External contractors can get their own access if you wish. They see their work orders and report back time and findings, and nothing beyond that.
Integration
Assets, vehicles and rooms taken over from existing lists and systems and kept in sync.
Operating hours, meter readings or purchase orders through interfaces instead of by hand.
Notifications to owners and contractors, photos and reports in your own storage.
Objections
Because it only works while one person maintains it. It doesn't remind, doesn't escalate and has no fixed link to the asset. What matters is what happens when that person isn't there.
nexxcite maps your maintenance the way you run it: assets, plans, work orders, parts and contractors. If you need the highly specialised functions of an industry package, we'll talk openly about whether this is the right route.
Yes. Assets, vehicles and rooms can be imported from Excel and CSV, and neighbouring systems connected through interfaces and synced regularly.
No. The interface runs in the browser on phones and tablets, but there is no app that works without an internet connection. Where people work without network coverage, that is a clear limit.
No extra licence per application. You license the platform and the number of users signed in at the same time. Any number of applications is included.
Your team, in low code in the editor and with help from AI if you wish. We accompany the first process and train your team along the way. Our aim is for you to build the second without us.
Live demo
It is almost always a good first process: high value with a manageable scope. Bring it along, and in the demo we'll turn it into a plan with automatic reminders.